Contact
If you have any questions about your order, our products, need more information, or require after-sales support, our customer service team is ready to assist you.
Customer Support
Email: vitallyfra@outlook.com
To ensure accurate tracking and a documented history for every request, support is provided exclusively by email.
Support Hours
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Monday to Friday: 09:00 – 18:00
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Saturday: 10:00 – 16:00
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Sunday: Closed
(French local time)
Important Notes
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All requests must be sent to the email address above.
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Return, exchange, and refund requests are processed according to our current policies.
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Return/logistics address details are shared only after reviewing the request, when applicable.
Our Commitment
We aim to reply as quickly as possible and provide clear, reliable, and compliant assistance in line with applicable regulations.